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Black Friday traffic exposes gaps in observability strategies

Dynatrace

What’s the problem with Black Friday traffic? If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Why Black Friday traffic threatens customer experience. Peak loads can overload and crash retailer websites and derail customer interactions. Dynatrace news.

Traffic 246
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The new normal of digital experience delivery – lessons learned from monitoring mission-critical websites during COVID-19

Dynatrace

Over the last two month s, w e’ve monito red key sites and applications across industries that have been receiving surges in traffic , including government, health insurance, retail, banking, and media. s tate home websites/portals , COVID -19 and employment portals on an ongoing basis since the last week of March. .

Website 278
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COVID-19 and Digital Services: An Action Plan for the Unexpected

Dynatrace

While most government agencies and commercial enterprises have digital services in place, the current volume of usage — including traffic to critical employment, health and retail/eCommerce services — has reached levels that many organizations have never seen before or tested against.

Traffic 285
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Six causes of major software outages–And how to avoid them

Dynatrace

Possible scenarios A Distributed Denial of Service (DDoS) attack overwhelms servers with traffic, making a website or service unavailable. Possible scenarios A retail website crashes during a major sale event due to a surge in traffic.

Software 290
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Event-Based Autoscaling: Ensuring Smooth Operations on Your Peak Days

DZone

Think about retailers gearing up for Black Friday, sports betting companies preparing for specific games, or marketing teams orchestrating major campaigns. Even retail giants like Amazon have faced customer dissatisfaction during events like Prime Day when the website couldn't handle the traffic.

Retail 182
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Site reliability done right: 5 SRE best practices that deliver on business objectives

Dynatrace

Mobile retail e-commerce spending in the U. With so many of their transactions occurring online, customers are becoming more demanding, expecting websites and applications to always perform perfectly. Website load times have been found to have a direct correlation with conversion rates.

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Downtime vs slowtime: Which costs you more?

Speed Curve

Some of you may remember the Amazon outage of 2013, when the retail behemoth went down for 40 minutes. But if a website or app is consistently laggy (read: many popular media sites), eventually, you just sort of drift away. According to the same survey, website slowdowns occurred 10X more frequently than outages.

Metrics 66