article thumbnail

2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers.

Retail 278
article thumbnail

Why Continuous Performance Testing for Retail Apps Matters

DZone

The retail industry has been actively adopting digital transformation in order to provide a better user experience. According to current trends, the reliance on digital channels has been enormous, placing them at the core of all significant online retail operations. The answer is "digital confidence.".

Retail 245
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. That lesson remains important. Multi-channel logistics.

Retail 246
article thumbnail

The keys to helping retailers with Black Friday preparation for exceptional customer experiences

Dynatrace

For retailers, the countdown to the holidays has begun, even if it’s still six months away. Black Friday preparation is the culmination of retailers’ efforts to attract and sustain customer relationships during the holiday season and beyond. Cyberthreats are a common source of application disruptions and performance degradations.

Retail 242
article thumbnail

Optimizing Vector Search Performance With Elasticsearch

DZone

For instance, a streaming service can employ vector search to recommend films tailored to individual viewing histories and ratings, while a retail brand can analyze customer sentiments to fine-tune marketing strategies.

Retail 130
article thumbnail

Frictionless retail: A pandemic imperative for IT

Dynatrace

For most who work in the retail sector, the pandemic has been an unwelcome test of our ability to cope with disruption. In eight months, retailers offering curbside pickup increased from 7% to 44%, reflecting rapidly changing consumer preferences. Let’s illustrate a simple use case for a retail outlet. Dynatrace news.

Retail 182
article thumbnail

Data Mining Problems in Retail

Highly Scalable

Retail is one of the most important business domains for data science and data mining applications because of its prolific data and numerous optimization problems such as optimal prices, discounts, recommendations, and stock levels that can be solved using data analysis methods. However, many of these models are highly parametric (i.e.

Retail 152