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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. While digital experience has many facets, transaction speed usually ranks among the most important. From first to lasting impressions But there’s more to digital experience than speed.

Retail 246
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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers. This is where many retailers have matured over the years.

Retail 278
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Business observability: From IT monitoring to driving digital transformation

Dynatrace

Cloud-native technologies are driving the need for organizations to adopt a more sophisticated IT monitoring approach to satisfy the competitive demands of modern business. As a result, organizations need to shift toward more sophisticated models of monitoring and managing IT operations. Operational optimization.

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The new normal of digital experience delivery – lessons learned from monitoring mission-critical websites during COVID-19

Dynatrace

Over the last two month s, w e’ve monito red key sites and applications across industries that have been receiving surges in traffic , including government, health insurance, retail, banking, and media. Monitoring with ?the We ’ve also been monitoring U. Retail performance . the Dynatrace®?

Website 278
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What is real user monitoring (RUM)?

Dynatrace

Real user monitoring can help you catch these issues before they impact the bottom line. What is real user monitoring? Real user monitoring (RUM) is a performance monitoring process that collects detailed data about a user’s interaction with an application. Real user monitoring collects data on a variety of metrics.

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LATAM COVID-19 readiness

Dynatrace

Over the past few weeks, a major insurance provider in Colombia instrumented all their core applications infrastructure with Dynatrace, to ensure they have end-to-end visibility and can adequately monitor their mission-critical applications to cope with the increase in patient enquires via their mobile app, due to COVID-19. SERVICE PROVIDER.

Retail 255
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Massively speed up OneAgent lifecycle management with the enhanced REST API (Preview)

Dynatrace

Thanks to the ease of deployment, the time-to-value for monitoring of such complex environments is very short. Like any other software, OneAgents need to be maintained, updated, and monitored. Over 50 of the largest Dynatrace customers—from finance, retail, and government verticals—have so far participated in the Preview.

Speed 182