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Customer expectations for retail: Beyond digital experience

Dynatrace

Decentralized last-mile delivery strategies such as micro-fulfillment centers complicate inventory management and order fulfillment oversight. Technology to the rescue? To effectively leverage multiple systems to manage orders, inventory, and logistics, retailers must invest in often complex integrations.

Retail 216
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Panel Recap: How is your performance and reliability strategy aligned with your customer experience?

Dynatrace

I recently joined two industry veterans and Dynatrace partners, Syed Husain of Orasi and Paul Bruce of Neotys as panelists to discuss how performance engineering and test strategies have evolved as it pertains to customer experience. This blog summarizes our great conversation for the posed questions.

Strategy 190
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The Tech Transforms podcast: More than meets the eye – January 2022

Dynatrace

We have talked to some of the most prominent influencers shaping critical government technology decisions. From supply chain to machine learning, this podcast explores the way technology advancement intersects with human needs. Episode 17 – Supply Chain from Fuel to Forces with Scott Hume.

Logistics 206
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What’s ahead for AI, VR, NFTs, and more?

O'Reilly

Supply chains and business logistics will remain under stress. We’ll see new tools and platforms for dealing with supply chain and logistics issues, and they’ll likely make use of machine learning. We’ll also come to realize that, from the start, Amazon’s core competency has been logistics and supply chain management.

Logistics 121
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How architecture evolves into strategy

O'Reilly Software

A look at the roles of architect and strategist, and how they help develop successful technology strategies for business. Technology systems are difficult to wrangle. Your architectures, and your strategies, must be similarly flexible in order to endure. Patil called " Data Scientist: The Sexiest Job of the 21st Century."

Strategy 100
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The future of synthetic testing is in the cloud

Dynatrace

Cloud can be confusing, even to technology folks and there’s a lot of misinformation out there. If you’re spending the majority of your time on data center and hardware logistics, it doesn’t leave a lot of time to build better features, keep browsers updated, or satisfy your customers. and “You guys are just doing this to save money!”

Cloud 203
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To understand the risks posed by AI, follow the money

O'Reilly

It’s difficult to argue with David Collingridge’s influential thesis that attempting to predict the risks posed by new technologies is a fool’s errand. We ought to heed Collingridge’s warning that technology evolves in uncertain ways. It’s also about ensuring that value from AI is widely shared by preventing premature consolidation.