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The keys to helping retailers with Black Friday preparation for exceptional customer experiences

Dynatrace

For retailers, the countdown to the holidays has begun, even if it’s still six months away. Black Friday preparation is the culmination of retailers’ efforts to attract and sustain customer relationships during the holiday season and beyond. These loads potentially expose the weakest points in an organization’s digital infrastructure.

Retail 177
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Five-nines availability: Always-on infrastructure delivers system availability during the holidays’ peak loads

Dynatrace

For retail organizations, peak traffic can be a mixed blessing. But as more organizations adopt cloud-native technologies and distribute workloads among multicloud environments, that goal seems harder to attain. For organizations running their own on-premises infrastructure, these costs can be prohibitive.

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Kubernetes in the wild report 2023

Dynatrace

While Kubernetes is still a relatively young technology, a large majority of global enterprises use it to run business-critical applications in production. Findings provide insights into Kubernetes practitioners’ infrastructure preferences and how they use advanced Kubernetes platform technologies. Java, Go, and Node.js

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Six causes of major software outages–And how to avoid them

Dynatrace

From business operations to personal communication, the reliance on software and cloud infrastructure is only increasing. Possible scenarios A retail website crashes during a major sale event due to a surge in traffic. Outages can disrupt services, cause financial losses, and damage brand reputations.

Software 260
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Causal AI use cases for modern observability that can transform any business

Dynatrace

And while generative AI was much hyped in 2023, the deterministic quality of causal AI—which determines the precise root cause of an issue—is a key foundation for reliable recommendations that emerge from generative AI technologies. Retailers can analyze how factors such as demand, competition, and market trends affect pricing.

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Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. As Alois Reitbauer, chief technology strategist at Dynatrace, noted in 2020, organizations shouldn’t be caught off guard during Black Friday and other high-volume times. In the U.S., Following record-breaking growth of 31.8%

Traffic 204
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Business observability: From IT monitoring to driving digital transformation

Dynatrace

Cloud-native technologies are driving the need for organizations to adopt a more sophisticated IT monitoring approach to satisfy the competitive demands of modern business. These capabilities are essential to providing real-time oversight of the infrastructure and applications that support modern business processes.