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The keys to helping retailers with Black Friday preparation for exceptional customer experiences

Dynatrace

For retailers, the countdown to the holidays has begun, even if it’s still six months away. Black Friday preparation is the culmination of retailers’ efforts to attract and sustain customer relationships during the holiday season and beyond. These loads potentially expose the weakest points in an organization’s digital infrastructure.

Retail 169
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Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Peak loads can overload and crash retailer websites and derail customer interactions. Customer experience has become paramount for retailers, as visitors demand instant responses — especially during times of high volume.

Traffic 194
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Digital transformation strategies: Success stories from three digital transformation journeys

Dynatrace

Digital transformation strategies are fundamentally changing how organizations operate and deliver value to customers. A comprehensive digital transformation strategy can help organizations better understand the market, reach customers more effectively, and respond to changing demand more quickly. Competitive advantage. federal agency.

Strategy 177
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What is digital transformation? How to transform your business strategy

Dynatrace

These investments will go to operational improvements, such as back-office support and core infrastructure enhancements for accounting and finance, human resources, legal, security and risk, and enterprise IT. Similarly, if a digital transformation strategy embraces digitization but processes remain manual, an organization will fail.

Strategy 197
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Six causes of major software outages–And how to avoid them

Dynatrace

From business operations to personal communication, the reliance on software and cloud infrastructure is only increasing. Possible scenarios A retail website crashes during a major sale event due to a surge in traffic. Outages can disrupt services, cause financial losses, and damage brand reputations.

Software 250
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Business observability: From IT monitoring to driving digital transformation

Dynatrace

The journey toward business observability Traditional IT monitoring that relies on a multitude of tools to collect, index, and correlate logs from IT infrastructure, networks, applications, and security systems is no longer effective at supporting the need of the wider organization for business insights. Operational optimization.

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Causal AI use cases for modern observability that can transform any business

Dynatrace

Marketers can use these insights to better understand which messages resonate with customers and tailor their marketing strategies accordingly. Retailers can analyze how factors such as demand, competition, and market trends affect pricing.