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The keys to helping retailers with Black Friday preparation for exceptional customer experiences

Dynatrace

For retailers, the countdown to the holidays has begun, even if it’s still six months away. Black Friday preparation is the culmination of retailers’ efforts to attract and sustain customer relationships during the holiday season and beyond. These loads potentially expose the weakest points in an organization’s digital infrastructure.

Retail 242
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Five-nines availability: Always-on infrastructure delivers system availability during the holidays’ peak loads

Dynatrace

For retail organizations, peak traffic can be a mixed blessing. For organizations running their own on-premises infrastructure, these costs can be prohibitive. With so many variables in modern application delivery, organizations need an always-on infrastructure to deliver continuous system availability, even under peak loads.

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Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Peak loads can overload and crash retailer websites and derail customer interactions. Customer experience has become paramount for retailers, as visitors demand instant responses — especially during times of high volume.

Traffic 246
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The new normal of digital experience delivery – lessons learned from monitoring mission-critical websites during COVID-19

Dynatrace

Over the last two month s, w e’ve monito red key sites and applications across industries that have been receiving surges in traffic , including government, health insurance, retail, banking, and media. Retail performance . T he most common slowdown issues we’ve encountered have been related to overloaded infrastructure.

Website 278
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From bare-metal to Kubernetes

High Scalability

This is a guest post by Hugues Alary , Lead Engineer at Betabrand , a retail clothing company and crowdfunding platform, based in San Francisco. Early infrastructure. Hardware infrastructure. This article was originally published here. The scalability and maintainability issue. Scaling development processes.

Retail 233
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LATAM COVID-19 readiness

Dynatrace

With the increasing consumption of infrastructure and core applications coupled with sustaining a fast and error-free user experience, Dynatrace is helping customers meet expectations of their customers. And more importantly, can organizations’ infrastructure cope with the increasing demand? What are the changes?

Retail 255
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Six causes of major software outages–And how to avoid them

Dynatrace

From business operations to personal communication, the reliance on software and cloud infrastructure is only increasing. Possible scenarios A retail website crashes during a major sale event due to a surge in traffic. Outages can disrupt services, cause financial losses, and damage brand reputations.

Software 290