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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

What was once an onslaught of consumer traffic between Black Friday and Cyber Monday has turned into a weeklong event, with most retailers offering deals well ahead of Black Friday. By focusing on the server, digital performance has become much more consistent, even under the weight of massive amounts of consumer load.

Retail 278
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Lessons learned from enterprise service-level objective management

Dynatrace

To ensure their global service levels, they fully embraced the best practices outlined in Google’s SRE handbook , called the “Four Golden Signals,” to standardize what they show on their SRE dashboards. This refers to the load on your network and servers. The “Four Golden Signals” include the following: Latency. Saturation.

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Implementing service-level objectives to improve software quality

Dynatrace

First, it helps to understand that applications and all the services and infrastructure that support them generate telemetry data based on traffic from real users. In this example, “Reverse proxy” and “Front-end server” are clearly in the critical path. So how can teams start implementing SLOs? Without them, the application won’t work.

Software 306
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Site reliability done right: 5 SRE best practices that deliver on business objectives

Dynatrace

Start looking for signals Begin by monitoring the “four golden signals” that were originally outlined in Google’s SRE handbook : Latency : the time it takes to serve a request Traffic : the total number of requests across the network Errors: the number of requests that fail Saturation : the load on the network and servers 2.

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Tutorial: Guide to automated SRE-driven performance engineering

Dynatrace

While Google’s SRE Handbook mostly focuses on the production use case for SLIs/SLOs, Keptn is “Shifting-Left” this approach and using SLIs/SLOs to enforce Quality Gates as part of your progressive delivery process. This will enable deep monitoring of those Java,NET, Node, processes as well as your web servers.