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Lessons learned from enterprise service-level objective management

Dynatrace

However, many teams struggle with knowing which ones to use and how to incorporate them into the processes. Below, several Dynatrace customers shared their SLO management journey and discussed the resulting dashboards they rely on daily to manage their mission-critical business processes and applications. What are SLOs?

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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

What was once an onslaught of consumer traffic between Black Friday and Cyber Monday has turned into a weeklong event, with most retailers offering deals well ahead of Black Friday. In the past, I tried to understand where in the page-loading process was the majority of time spent. To learn more, download our Business Events handbook.

Retail 234
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9 key DevOps metrics for success

Dynatrace

While DevOps is often referred to as “agile operations,” the widely quoted definition from Jez Humble, co-author of The DevOps Handbook, calls it “a cross-disciplinary community of practice dedicated to the study of building, evolving, and operating rapidly-changing resilient systems at scale.” Change failure rate.

DevOps 213
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Implementing service-level objectives to improve software quality

Dynatrace

When organizations implement SLOs, they can improve software development processes and application performance. Stable, well-calibrated SLOs pave the way for teams to automate additional processes and testing throughout the software delivery lifecycle. Instead, they can ensure that services comport with the pre-established benchmarks.

Software 276
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Site reliability done right: 5 SRE best practices that deliver on business objectives

Dynatrace

By automating and accelerating the service-level objective (SLO) validation process and quickly reacting to regressions in service-level indicators (SLIs), SREs can speed up software delivery and innovation. The growing amount of data processed at the network edge, where failures are more difficult to prevent, magnifies complexity.

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Maximize user experience with out-of-the-box service-performance SLOs

Dynatrace

According to the Google Site Reliability Engineering (SRE) handbook, monitoring the four golden signals is crucial in delivering high-performing software solutions. These signals ( latency, traffic, errors, and saturation ) provide a solid means of proactively monitoring operative systems via SLOs and tracking business success.

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Tutorial: Guide to automated SRE-driven performance engineering

Dynatrace

While Google’s SRE Handbook mostly focuses on the production use case for SLIs/SLOs, Keptn is “Shifting-Left” this approach and using SLIs/SLOs to enforce Quality Gates as part of your progressive delivery process. This will enable deep monitoring of those Java,NET, Node, processes as well as your web servers.