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In what follows, we explore some of these best practices and guidance for implementing service-level objectives in your monitored environment. According to Google’s SRE handbook , best practices, there are “ Four Golden Signals ” we can convert into four SLOs for services: reliability, latency, availability, and saturation.
SLOs cover a wide range of monitoring options for different applications. According to the Google Site Reliability Engineering (SRE) handbook, monitoring the four golden signals is crucial in delivering high-performing software solutions. One template explicitly targets service performance monitoring.
Organizations have multiple stakeholders and almost always have different teams that set up monitoring, operate systems, and develop new functionality. The monitoring team set up the dashboard, so who owns violations? In their new dashboard, they added dimensions for load, latency, and open problems for each component.
The practice uses continuous monitoring and high levels of automation in close collaboration with agile development teams to ensure applications are highly available and perform without friction. At the lowest level, SLIs provide a view of service availability, latency, performance, and capacity across systems.
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