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This multinational information technology service and consulting company was asked to help a global automotive manufacturer with the management goal of measuring service flow performance. In this case, the customer offers a managed service that runs on Amazon Web Services, Microsoft Azure, and Google.
The Dynatrace 2022 Global CIO Report found that 71% of top IT executives say the explosion of data produced by cloud-native technology stacks is beyond human ability to manage, and more than three-quarters say their IT environment changes once every minute or less. Visibility and automation are two of the most important SRE tools.
As we look at today’s applications, microservices, and DevOps teams, we see leaders are tasked with supporting complex distributed applications using new technologies spread across systems in multiple locations. If only it were that easy. The emerging concepts of working with DevOps metrics and DevOps KPIs have really come a long way.
While Google’s SRE Handbook mostly focuses on the production use case for SLIs/SLOs, Keptn is “Shifting-Left” this approach and using SLIs/SLOs to enforce Quality Gates as part of your progressive delivery process. Dynatrace however not just gives us the standard SLO metrics based on Google’s SRE handbook.
As a trend, it’s not performing well on Google; it shows little long-term growth, if any, and gets nowhere near as many searches as terms like “Observability” and “Generative Adversarial Networks.” However, growth always ends: nothing grows exponentially forever, not even Facebook and Google. Should it be?
The DevOps Handbook was published last year, and I think that will put the question to eternal rest. Even though there are numerous other books (and opinions, for that matter) on the subject, I believe The DevOps Handbook will become the de facto arbiter of what officially is and is not “DevOps.”
But the other thing is to be able to take operational concerns into account during your design development and implementation of any technology. Not everyone is Google. Stop reading posts from Netflix and Google. So if you’re using their database container or technology, guess what? No, that’s not it.
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