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Lessons learned from enterprise service-level objective management

Dynatrace

To ensure their global service levels, they fully embraced the best practices outlined in Google’s SRE handbook , called the “Four Golden Signals,” to standardize what they show on their SRE dashboards. In this case, the customer offers a managed service that runs on Amazon Web Services, Microsoft Azure, and Google.

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Implementing service-level objectives to improve software quality

Dynatrace

According to Google’s SRE handbook , best practices, there are “ Four Golden Signals ” we can convert into four SLOs for services: reliability, latency, availability, and saturation. Once you define the critical path, the next step is to create relevant SLOs for each service. Define SLOs for each service.

Software 276
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Site reliability done right: 5 SRE best practices that deliver on business objectives

Dynatrace

Start looking for signals Begin by monitoring the “four golden signals” that were originally outlined in Google’s SRE handbook : Latency : the time it takes to serve a request Traffic : the total number of requests across the network Errors: the number of requests that fail Saturation : the load on the network and servers 2.

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Maximize user experience with out-of-the-box service-performance SLOs

Dynatrace

According to the Google Site Reliability Engineering (SRE) handbook, monitoring the four golden signals is crucial in delivering high-performing software solutions. If you’re new to SLOs and want to learn more about them, how they’re used, and best practices, see the additional resources listed at the end of this article.

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9 key DevOps metrics for success

Dynatrace

While DevOps is often referred to as “agile operations,” the widely quoted definition from Jez Humble, co-author of The DevOps Handbook, calls it “a cross-disciplinary community of practice dedicated to the study of building, evolving, and operating rapidly-changing resilient systems at scale.”

DevOps 213
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Tutorial: Guide to automated SRE-driven performance engineering

Dynatrace

While Google’s SRE Handbook mostly focuses on the production use case for SLIs/SLOs, Keptn is “Shifting-Left” this approach and using SLIs/SLOs to enforce Quality Gates as part of your progressive delivery process. Dynatrace however not just gives us the standard SLO metrics based on Google’s SRE handbook.

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2017 Wheel of Fortune

J. Paul Reed

The DevOps Handbook was published last year, and I think that will put the question to eternal rest. Even though there are numerous other books (and opinions, for that matter) on the subject, I believe The DevOps Handbook will become the de facto arbiter of what officially is and is not “DevOps.”

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