CrowdStrike incident takeaways: Revisiting vendor quality control and release standards to minimize outage exposure
Dynatrace
JULY 25, 2024
A key learning from the outage caused by the faulty CrowdStrike “Rapid Response” update is how critical it is to understand your vendors’ quality control and release processes. Vendors should not only offer advanced technology to fulfill a business requirement but also demonstrate a strong commitment to reliability, security, and customer support. A variety of events and circumstances can cause an outage.
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