Implementing service-level objectives to improve software quality
Dynatrace
DECEMBER 27, 2022
As more organizations embrace microservices-based architecture to deliver goods and services digitally, maintaining customer satisfaction has become exponentially more challenging. Implementing service-level objectives (SLOs) has become a vital method for meeting service-level agreements that ensure great user experiences. A service-level objective is a key element within a larger service-level agreement, or contract of sorts, between a provider and a customer.
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