Customer Centricity at Amazon Web Services
All Things Distributed
FEBRUARY 4, 2014
'In the 2013 Amazon Shareholder letter , Jeff Bezos spent time explaining the decision to pursue a customer-centric way in our business. As regular readers of this letter will know, our energy at Amazon comes from the desire to impress customers rather than the zeal to best competitors. We don’t take a view on which of these approaches is more likely to maximize business success.
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