How To Reduce MTTR
DZone
MAY 22, 2024
As a Site Reliability Engineer , one of the key metrics that I use to track the effectiveness of incident management is Mean Time To Recover (MTTR). Based on Wikipedia, MTTR is defined as the average time that a service or system will take to recover from any failure. Trying to achieve a low MTTR is key to achieving service level objectives and in turn, service level agreements of any critical production service. 10 Things That Can Help Reduce the Mean Time to Recovery (MTTR) 1.
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