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Business leaders benefit from in-the-moment business insights. They frequently articulate the need for real-time visibility into business data to support agile business decisions. But existing business intelligence (BI) tools often lack the broad context, ease of data access, and real-time insights needed to understand and improve customer experience and complex business processes.
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Business leaders benefit from in-the-moment business insights. They frequently articulate the need for real-time visibility into business data to support agile business decisions. But existing business intelligence (BI) tools often lack the broad context, ease of data access, and real-time insights needed to understand and improve customer experience and complex business processes.
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In part 1 of this series on the organizational “Will we or won’t we?” of action items, I made vague reference to “higher cost” action items on the action item magic quadrant requiring “more” (and promised more on it later!) And in part 2 , proposing the action item spectrum, there’s a weird blue line pointing to the right: What do I mean by ‘more?’ And what is that blue line about?
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