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Digital first, and always: Five critical metrics for measuring customer experience at federal agencies

Dynatrace

They are designing and overseeing websites in which experiences and transactions are seamless, easy to navigate, and quickly completed – whether on a desktop, laptop, tablet, or smartphone. The website satisfaction score is 69, which is also on the decline. When combined, key metrics will generate an accurate CX index score.

Metrics 246
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Improving The Performance Of Wix Websites (Case Study)

Smashing Magazine

Improving The Performance Of Wix Websites (Case Study). Improving The Performance Of Wix Websites (Case Study). Since implementing these changes, we have seen a dramatic improvement in the performance of websites built and hosted on our platform. Dan Shappir. 2021-11-22T10:30:00+00:00. 2021-11-22T11:06:56+00:00.

Website 141
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10 digital experience monitoring best practices

Dynatrace

Define monitoring goals and user experience metrics Next, define what aspects of a digital experience you want to monitor and improve — such as website performance, application responsiveness, or user engagement — and prioritize what to measure for each application. HTML downloaded. Time to render. Visually complete.

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The Three Cs: Concatenate, Compress, Cache

CSS Wizardry

Given this limitation, it was advantageous to have fewer files: if we needed to download 18 files, that’s three separate chunks of work; if we could somehow bring that number down to six, it’s only one discrete chunk of work. 4,362ms of cumulative latency; 240ms of cumulative download. in this article. main.af8a22.css

Cache 348
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Don’t Sink Your Website With Third Parties

Smashing Magazine

Don’t Sink Your Website With Third Parties. Don’t Sink Your Website With Third Parties. You’ve spent months putting together a great website design, crowd-pleasing content, and a business plan to bring it all together. Your website may be using more third-party services than you realize. Ken Harker.

Website 138
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The Role of A/B Testing in Website Development and Optimization

DZone

A/B testing plays a significant role in improving conversion rates, user engagement, and overall website performance. Let's explore the key aspects and benefits of A/B testing in website development and optimization. Websites are not static entities; they evolve over time.

Website 130
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Dynatrace Named a Leader and Positioned Furthest for Vision and Highest in Execution in the 2023 Gartner® Magic Quadrant™ for Application Performance Monitoring and Observability

Dynatrace

Additionally, we’ve been able to unify dev teams and business teams to set and monitor metrics around user interaction with our sites.” Download the 2023 Gartner Magic Quadrant for APM and Observability. Download now! Director of infrastructure, software sector “ Strong technology and stronger people.