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Pivoting to a total experience strategy: A necessity for governments today

Dynatrace

Today, citizens are no longer passive recipients of government services, but rather active participants in a digital age. From mobile applications to websites, government services must be accessible, available, and performant for those who rely on them. Everything impacts and influences each other.

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Critical app observability in government including ArcGIS

Dynatrace

The challenge is that state and local governments operate in highly complex systems — legacy data centers or hybrid environments — crossing multiple clouds. An advanced observability strategy includes end user experience monitoring to evaluate digital experiences—such as a website or mobile application—from the user’s perspective.

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New integrations announced at AWS re:Invent enhance cloud performance, security, and automation

Dynatrace

The rapid evolution of cloud technology continues to shape how businesses operate and compete. This year’s AWS re:Invent will showcase a suite of new AWS and Dynatrace integrations designed to enhance cloud performance, security, and automation.

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Restoring public trust in government agencies by improving digital experience

Dynatrace

Government agencies rely on public trust to successfully achieve their initiatives. In what follows, we discuss how state and local government leaders can harness and improve digital experiences to address these challenges, navigate their cloud transformation journeys, and build constituents’ trust.

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US government guidance and fortifying a zero trust architecture with observability

Dynatrace

A zero trust architecture (ZTA) model comprises seven pillars to enhance the security posture of all organizations, from government agencies to private sector enterprises. It includes an advanced cybersecurity strategy because threats can come from inside or outside of a network boundary.

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Cloud observability now mandatory for organizations to thrive amid digital disruption

Dynatrace

As organizations face an increasingly competitive, dynamic, and disruptive macroeconomic environment, they have turned to cloud services and digitization for an edge. But as they embrace digital transformation in the cloud, organizations often confront significant challenges. Even though the cloud brings enormous complexity.”

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Addressing the government workforce challenge does not always mean hiring more people

Dynatrace

NASCIO released its annual State CIO Top 10 Priorities for 2023 recently, and it’s no surprise cybersecurity topped the list, followed by digital government and digital services. Recognizing the need to satisfy citizens as their demands change, government agencies are prioritizing digital services, leading them to embrace new technologies.