Percentiles don’t work: Analyzing the distribution of response times for web services
Adrian Cockcroft
JANUARY 29, 2023
The common way to deal with this is to measure percentiles, and track the 90%, 99% response times for example. For example lets say you have a 99% within 2 seconds SLA, and your current 99%ile measured over one minute is 1 second. However it’s very difficult to decide what the right SLA is, or to tell how close you are to exceeding it.
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