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This greatly reduced the number of metrics to manage and provided a more comprehensive picture of what was behind their primary reliability service-level objective. The metrics behind the four signals vary by row. In this case, the customer offers a managed service that runs on Amazon Web Services, Microsoft Azure, and Google.
While Google’s SRE Handbook mostly focuses on the production use case for SLIs/SLOs, Keptn is “Shifting-Left” this approach and using SLIs/SLOs to enforce Quality Gates as part of your progressive delivery process. This allows us to analyze metrics (SLIs) for each individual endpoint URL.
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