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OpenPipeline: Simplify access to critical business data

Dynatrace

Business process monitoring and optimization. Monitor and optimize business processes with real-time visibility into process KPIs and detailed analytics for each step to improve customer satisfaction, increase operational efficiency, and reduce cost. Now’s the time to see how it can benefit your organization.

Analytics 241
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Why End User Experience Monitoring is critical for IT teams?

Dynatrace

Throughout my career I’ve been asked several times by members of the ITOps teams, “Why end-user experience monitoring is critical”. The IT team of one of our airline customers has introduced a very interesting thinking about their customers. But what has that got to do with the end-user experience monitoring? Dynatrace news.

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Business observability and the travel and hospitality industry: a key to successful recovery

Dynatrace

The airline : My preferences for a recent long-haul flight included price and the availability of aisle seats. How well do the IT departments for each of these companies monitor critical user journeys and business transactions? Based on my experience, here are my guesses: The airline IT team does not monitor user journeys.

Airlines 264
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Business observability and the travel and hospitality industry: a key to successful recovery

Dynatrace

The airline : My preferences for a recent long-haul flight included price and the availability of aisle seats. How well do the IT departments for each of these companies monitor critical user journeys and business transactions? Based on my experience, here are my guesses: The airline IT team does not monitor user journeys.

Airlines 246
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Abandoned Shopping Cart – Minimizing errors, maximizing revenue

Dynatrace

In a webinar session I had with Mitchells & Butlers , who are leading pub and restaurant brand in the UK (circa 1700 establishments), they shared how they continuously monitor and optimize user journeys and paths to conversion. Below is the overview of their funnel analysis for each brand.

Airlines 246
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Resolve problems faster with Davis Assistant and Microsoft Teams

Dynatrace

Interact with Davis Assistant by asking questions about the state of your monitored environments. ” — Alfredo Obaldia , IT Operations Manager, Copa Airlines. View Dynatrace performance charts directly in Teams for quick impact assessment. It brings more visibility and more accountability from the developer.

Airlines 294
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CrowdStrike update crisis: How Dynatrace helped customers recover in hours

Dynatrace

Real-time monitoring with out-of-the-box features Real-time data and monitoring are crucial for maintaining situational awareness of IT environment stability and performance, especially during a crisis. They also enable companies to measure the effectiveness of their remediation activities to ensure that recoveries proceed as expected.

Airlines 258