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Leveraging ServiceNow & Dynatrace to automate Incident Management and Problem Remediation

Dynatrace

Dynatrace brings its power to ServiceNow , the Incident Management platform of choice for today’s Global 2000 , by enabling companies to digitize and automate these critical processes. . Availability: Naturally, auto-remediated problems are resolved faster, thereby making digital services more available.

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In-product guidance accelerates Service Level Objectives (SLO) setup for confident deployments

Dynatrace

The flip side of speeding up delivery, however, is that each software release comes with the risk of impacting your goals of availability, performance, or any business KPIs. Dynatrace offers more than 2000 different metrics that are ready for use as dedicated SLIs. Choose from a range of ready-to-use SLO use cases.

Metrics 231
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Increased focus for your teams with fine-grained access control for your Prometheus, StatsD, and Telegraf metrics

Dynatrace

However, in large enterprise landscapes where many teams must work together and share data within complex web-scale monitoring environments, you need to focus each team’s attention on the data that they’re responsible for, rather than dumping all available data on them.

Metrics 246
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It’s time to migrate from NAM to Dynatrace

Dynatrace

But end users kept complaining about slow applications, and despite increasing costs and control over networks, the baseline of end user experience wasn’t available. Application availability and performance measured using network probe technology. This approach works as long as application traffic can be decrypted.

Network 221
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Azure Well-Architected Framework: What it is and how to tame it with AI and automation

Dynatrace

With the reliability pillar of the Well-Architected Framework, organizations must ensure they build resilient and available applications. Some principles Microsoft provides to help organizations across this area include: Define and test availability targets such as service level agreements (SLAs) and SLOs.

Azure 246
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Fixing Misplaced Rows in a Partitioned Table

Percona

mysql> SELECT * FROM salaries where emp_no=10001 and from_date='1999-06-23'; + --+ --+ + + | emp_no | salary | from_date | to_date | + --+ --+ + + | 10001 | 84917 | 1999-06-23 | 2000-06-22 | + --+ --+ + + 1 row in set (0.00 sec) But once the data is misplaced, it does not return any rows. Try Percona Distribution for MySQL today!

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What Adrian Did Next — Part 4 — how I helped Netflix launch on iPad and iPhone — 2007 to 2010

Adrian Cockcroft

Reed wanted to know if we should do it, and whether it was possible in the time available? To test the cloud based backend, we teed a proportion of the incoming home page requests (which returned lists of about 2000 videos personalized for that user) from the datacenter to the cloud and processed them there, discarding the result.

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